The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free parking
Baggage storage
24-hour services
General
Free Wi-Fi
Parking
Safe deposit box
Rooms/ Facilities for disabled
Room features
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
6 Km N De Heredia,
Heredia,
Costa Rica,
7812-1000,
Heredia
Map view
6 Km N De Heredia,
Heredia,
Costa Rica,
7812-1000,
Heredia
City landmarks
Heredia Province
Monte de la Cruz
2.0
mi
Heredia Province
Bosque de la Hoja
3.4
mi
Heredia Province
Canopy Adventure Volcan Barva
1.3
mi
Cerro Delicias
1.7
mi
Cerro Chompipe
1.6
mi
Iglesia San Gabriel Arcangel
1.6
mi
Gallery
Galeria Octagono
1.9
mi
Convento Hermanas de la Cruz
2.2
mi
Cerro Dantas Wildlife Refuge
2.4
mi
Church
Iglesia de San Jose de La Montana
2.2
mi
Iglesia Monte de Dios
2.4
mi
Iglesia de Buena Vista
2.6
mi
Cementerio San Jose de la Montana
2.6
mi
Iglesia de Getsemani
2.8
mi
Church
Iglesia de Los Angeles
2.9
mi
Iglesia de Calle Hernandez
3.0
mi
Iglesia Vida Abundante Heredia
3.0
mi
Iglesia de Sacramento
3.1
mi
Nearby
Whitworth University
2700 ft
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
6.6
Location
9.0
Service
8.8
Dining
5.0
Guest reviews
8.4/10
based on 5 reviews
9.1
9.1/10 based on 330 reviews
Gilbert
United States of America,
February
2025
7.2/10
I had a mixed experience at Hotel Chalet Tirol. While the location in the mountains of San Jose was stunning and peaceful, the dining was quite disappointing in quality and timing. The room was spacious and cozy with a nice fireplace, and the staff were really attentive and sweet.
Rooms
8.0
My room was spacious, modern, and calm. I loved having a fireplace with plenty of wood, which made it feel so cozy. The hot water in the shower was reliable, although the internet connection was a bit fussy at times.
Service
9.0
The staff provided sweet and warm service throughout my stay. They took me on a tour of the facilities and always checked in to ensure everything was going well. Their attentiveness made my experience good.
Location
9.0
The location was one of the highlights. Nestled in the mountains, it was a beautiful escape from the city, surrounded by immaculate landscaping filled with hydrangeas. It felt very peaceful and picturesque.
Dining
5.0
The food was a letdown. It was both expensive and not very good. Breakfast started late at 8 am, which I found a bit too late. This is something I think could use some improvement.
Facilities
7.0
The overall facilities were nice, with beautiful landscaping. The chalets provided a great ambiance, although the dining service and timing could definitely be enhanced.
Mark
United States of America,
January
2025
6.6/10
I had a mixed experience during my stay at Hotel Chalet Tirol. While the location and atmosphere were absolutely beautiful and calming, the dining experience fell quite short of expectations, making it hard to overlook the disappointing meal I had. The service was friendly and personal, which added a warm touch to my visit, but the quality of the food really detracted from my overall impression.
Rooms
7.0
My room was spacious, modern, and clean, situated in a typically Austrian-style chalet. However, I noticed some maintenance issues that could use attention, like a bit of painting.
Service
9.0
The dynamic owner was extremely friendly and helpful, always keeping an eye on my well-being. It was refreshing to encounter such personal attention that felt genuine.
Location
10.0
The location is stunning, surrounded by beautiful flowers, fountains, and a fantastic view of the volcano and mountains. Walking around the landscaped area was a delight.
Dining
5.0
Unfortunately, the dining experience was disappointing. The lunch I had was both expensive and of poor quality, making it hard to enjoy the lovely setting.
Facilities
6.0
The facilities were nicely maintained and created a relaxing environment, but I didn't utilize many due to my focus on the lackluster dining.
John
United States of America,
December
2024
5.6/10
My experience at Hotel Chalet Tirol was a mix of cozy comforts and some letdowns. The room was incredibly cozy and featured warm wooden floors and a lovely fireplace. but the dining experience was quite disappointing. The location is beautiful, nestled in the mountains, perfect for those looking to escape the city. Overall, it had its highs and lows.
Rooms
7.0
The rooms are incredibly cozy, with warm wooden floors and a charming fireplace. It felt homey and comforting, though I noticed some rooms could be darker and more airy.
Service
9.0
The staff was exceptionally attentive and considerate. They truly made me feel welcome and went out of their way to ensure I had a pleasant stay, setting up activities for me and being friendly.
Location
8.0
The location is amazing, nestled in a beautifully maintained area filled with enormous pine trees. It offers good paths for walks and is perfect for exploring the surrounding mountains.
Dining
5.0
My dining experience was not great. I found the meal to be overpriced for the quality. I was really hoping for better after hearing positive things about the restaurant in the past.
Facilities
6.0
The facilities are decent, offering a comfortable stay overall, but I felt some improvements could be made to elevate the experience further.
Jeff
United States of America,
November
2024
7.0/10
My stay at Hotel Chalet Tirol had its ups and downs. The cozy room was a nice retreat, but the dining experience left much to be desired. The location was amazing, surrounded by beautiful gardens and stunning mountain views, which definitely made up for some of the shortcomings.
Rooms
6.0
The rooms are large and cozy, although the so-called fireplace is just an electric fan that doesn't really warm things up.
Service
8.0
The staff was incredibly friendly and helpful, always welcoming me with a warm smile.
Location
9.0
The location is wonderful, beautifully kept with flowers and fountains, and offers a fantastic view of the volcano and mountains.
Dining
5.0
Unfortunately, my dining experience was disappointing. The lunch I had was not worth the price and felt really lackluster.
Facilities
6.0
The facilities are decent, with well-kept gardens and relaxing paths, though I wished for a more robust dining option.
George
United States of America,
October
2024
6.4/10
My stay at Hotel Chalet Tirol had some ups and downs. The location is absolutely stunning with beautiful gardens and paths, but the room was a bit disappointing—cold and moldy. The service, though, was great! The staff really made a difference with their friendly and professional approach. Dining could be improved too, as lunch was pretty lackluster and overpriced.
Rooms
5.0
My room was spacious but felt quite cold and a bit moldy. The 'fireplace' didn't really warm the space.
Service
9.0
The staff was incredibly professional and friendly, always greeting me with a smile and eager to help.
Location
9.0
The location is stunning, set amidst enormous pine trees and beautiful gardens, offering a refreshing escape from the city.
Dining
5.0
Dining was not great; lunch was super expensive and the quality just didn’t match the price.
Facilities
5.0
The overall facilities felt a bit outdated, and could use some maintenance.